YOUR RIGHTS. IN DETAIL.
Accessibility
Explore Noyo in the way that works for you.
Read alongside your individual offer and agreement. Mandatory protections in your country prevail over any conflicting provision.
In this document11
- Reading and navigation
- Keyboard controls
- Language and forms
- Comfort and clarity
- Scope and accessibility objective
- Forms, labels and error messages
- Screen readers, keyboard and focus
- Visual comfort, zoom and motion
- Language and accessible documents
- External providers and limitations
- Report a barrier or request assistance
Reading and navigation
The website uses labelled fields, structured headings and layouts that adapt to phones, tablets and desktops. You can enlarge text with your browser’s zoom controls.
Keyboard controls
Use Tab to move between links and controls. Use Enter or Space to activate a focused button, arrow keys to explore dropdown options, and Escape to close a dropdown.
Language and forms
Choose your preferred language from the language menu. Required fields are identified. Native browser validation messages follow your browser language.
Comfort and clarity
The layout supports reduced-motion preferences. FAQ answers can be expanded individually, and search helps narrow the information to a relevant topic.
Scope and accessibility objective
We aim to make public information, applications and account navigation understandable and usable across screen sizes and input methods. WCAG 2.2 Level AA is the technical reference for ongoing improvement. This is an accessibility objective, not a certification or a claim that every page has passed an independent audit.
Responsible organization: Noyo Finance Ltd. Accessibility contact: support@noyofinance.com.
Forms, labels and error messages
Fields should have understandable labels and appropriate autocomplete hints. Required information should be distinguishable from optional information. Validation should identify the affected field and explain how to correct the issue, without relying on color alone.
If a date picker, country list, verification code or other control prevents you from continuing, contact us with the page and the action you were trying to complete. Do not send private application data in the initial report.
Screen readers, keyboard and focus
Interactive elements should be usable with a keyboard, have meaningful accessible names and follow a logical focus order. Dialogs should allow an understandable way to close and return to the previous context. Visible keyboard focus helps people navigate without a mouse.
If focus becomes trapped unexpectedly, a control has no understandable label or a status is not announced, include that in your report so we can reproduce the issue.
Visual comfort, zoom and motion
The design should support readable text, adequate contrast, responsive layouts and browser zoom. Animation should not be required to understand an offer, and reduced-motion preferences should be respected where animations are used.
A decorative image must not be the only way to understand a financial condition. Amounts, interest rates, dates and important explanations should remain available as text.
Language and accessible documents
Choose your preferred language from the language menu. Language selection should preserve your place in the service where possible. A translation does not remove the need for clear country-specific contractual disclosures.
Ask support@noyofinance.com for an alternative format or explanation if a document is difficult to use. Available formats and assistance: plain-text explanations and email assistance via support@noyofinance.com.
External providers and limitations
Card-provider websites and any identity-verification service are operated separately and may have different accessibility features. If an external step blocks access, tell both the provider and Noyo so that available alternatives can be assessed.
Known limitations and remediation schedule: reported barriers are assessed and prioritized; contact support for the status of a specific issue. Last accessibility assessment: no independent accessibility certification is claimed. An alternative route must be evaluated rather than promised before it exists.
Report a barrier or request assistance
Contact support@noyofinance.com with the page address, a description of the barrier, your browser or assistive technology if relevant, and your preferred response format. We may ask follow-up questions, but you do not need to disclose a medical diagnosis to report a problem.
Response target: an initial response within 48 hours. If you are dissatisfied, use the Complaints Policy or contact the competent authority in your jurisdiction. Effective date: 2026-09-29.
Clear information for an informed decision.
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